This Privacy Policy explains how American 1st Locksmith Services collects, uses, and protects personal information through our website, phone, and text messaging communications. By using our services, you agree to this policy.
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Information We Collect
We collect personal information you provide, including:
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Name
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Phone number
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Email address
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Service address
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Details related to service requests
We also collect limited technical data such as IP address, browser type, and site activity for site performance and security.
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How We Use Information
We use information to:
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Schedule and perform locksmith services
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Communicate service updates
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Send appointment reminders
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Respond to questions
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Process billing inquiries
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Improve customer experience
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Sharing of Information
We do not sell, rent, or share personal information for marketing purposes.
Phone numbers collected for SMS communication are not shared or sold to third parties for marketing.
Information is shared only:
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With service providers supporting operations
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When required by law
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To protect legal rights and safety
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SMS Text Messaging Policy
SMS Consent
By providing your phone number, you agree to receive text messages from American 1st Locksmith Services related to your service or account. Consent is not a condition of purchase.
Types of SMS Communications
Messages may include:
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Appointment confirmations
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Appointment reminders
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Technician arrival updates
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Follow-up messages
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Billing or payment inquiries
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Service-related notifications
Message Frequency
Message frequency varies by service activity. You may receive up to 2 SMS messages per week related to appointments or account status.
Fees
Standard message and data rates apply based on your mobile carrier plan.
Opt-In Methods
You may opt in by:
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Providing verbal consent
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Submitting an online form
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Completing a paper form
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Requesting service by phone or website
Opt-Out Method
You may stop receiving text messages at any time by replying STOP to any SMS message.
You may also contact us directly to request removal.
Help
For assistance, reply HELP to any SMS message or contact us using the information below.
Standard SMS Disclosure
Message and data rates apply.
You may opt out at any time by texting STOP.
For help, text HELP or visit our Privacy Policy and Terms of Service pages.
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Cookies and Website Tracking
Cookies support basic site functionality and analytics. You may disable cookies through browser settings. -
Data Security
Reasonable safeguards protect personal information. No system offers absolute security. -
Data Retention
Information is retained only as needed for business, service, or legal purposes. -
Third-Party Links
Our website may link to external sites. We are not responsible for external privacy practices. -
Children’s Privacy
Services are not intended for children under 13. We do not knowingly collect data from minors. -
Policy Updates
This policy updates at any time. Continued use of services indicates acceptance of changes. -
Contact Information
American 1st Locksmith Services
Phone: (706) 760-5350
Email: office@american1stlocksmithservices.com